Privacy Policy

1. Introduction and Identity of Data Controller

Welcome to Lost Nebula Treasures. Starlight Entertainment UK Ltd is the data controller responsible for processing your information in accordance with the UK Data Protection Act 2018 and UK GDPR guidelines. Even though our games, including Supernova Escape and Lumina Relic Reels, are entirely free and require no account, we may process anonymous connection data. If you have any concerns regarding your privacy while collecting Astro-Dust, you can contact us via our support channels.

2. Lawful Basis for Processing

We collect minimal necessary data under the lawful basis of legitimate interest to ensure the Lost Nebula Treasures website functions correctly. This includes tracking non-identifiable usage metrics to balance the Astro-Dust economy and ensure fair play in games like Asteroid Excavation. We do not process special category data. Our processing is strictly limited to improving your free entertainment experience.

3. Data Subject Rights

Under UK GDPR, visitors to Lost Nebula Treasures retain the right to access, rectify, or request the erasure of any personal data we might inadvertently hold. Because you play our games without registering an account, we hold extremely limited identifiable information. However, should you contact support, you maintain the right to data portability and the right to object to processing. Requests can be submitted to our official contact email.

4. Local Storage and Virtual Currency

To save your progress and your Astro-Dust balance without requiring a login, Lost Nebula Treasures uses secure local storage on your device. This data is not transmitted to our servers for profiling or marketing. It exists solely to ensure you do not lose your virtual currency when you close the browser. Clearing your browser cache will permanently erase your Astro-Dust balance.

5. Security Measures

Starlight Entertainment UK Ltd implements robust technical and organizational measures to protect your connection to the Lost Nebula Treasures platform. All gameplay data for Lumina Relic Reels and other titles is transmitted over encrypted connections. We continuously monitor our infrastructure to prevent unauthorized access.

6. Third-Party Links

While navigating Lost Nebula Treasures, you may find links to external responsible gambling resources such as BeGambleAware and GamCare. We are not responsible for the privacy practices of these third-party organizations. We encourage you to review their specific privacy policies upon leaving our cosmic domain.

7. Data Retention Period

Any correspondence sent to our support team regarding your Astro-Dust balance or gameplay issues is retained only for as long as necessary to resolve your query, typically not exceeding 12 months. Routine analytical data regarding site performance is aggregated and anonymized immediately. We do not retain identifiable information beyond statutory requirements.

8. Complaints to the Information Commissioner's Office (ICO)

If you are unsatisfied with how Lost Nebula Treasures handles your data, you have the right to lodge a formal complaint with the UK Information Commissioner’s Office (ICO). We request that you contact Starlight Entertainment UK Ltd first to allow us the opportunity to resolve your concerns. The ICO can be contacted via their official website at ico.org.uk.